Toronto, ON, Canada, Nov 18, 2020 -- Doxim, a customer communications management (CCM) and engagement technology provider serving regulated markets including healthcare, financial services, and utilities, announced that it has received an Enterprise Fast 15 award, a new awards category as part of the Technology Fast 50 program. This leadership category recognizes fastest-growing enterprise-level technology, media, and telecommunications companies by revenue-growth percentage over their last four years of operation. It’s open to companies that recorded a minimum revenue of $10 million in 2016 and a minimum revenue of $25 million in 2019.
Doxim’s President and CEO, Mike Rogalski, credits his team’s client-centric partnership model and drive to evolve products and services to meet changing industry needs with Doxim’s ability to rise to a leadership position in its segment.
Rogalski said, "Communicating with customers through the channels they prefer, and making it easy for them to do business with you, has never been more important. The secret to Doxim’s success is simple. We deliver innovative products and services that help our clients modernize their communications and engagement strategies and leverage their data, making every customer interaction count. Together, we cut costs, build loyalty, and encourage growth across all touchpoints, throughout the customer lifecycle."
Posted by Veronica Silva Cusi, news correspondent
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
Published: Friday, November 20, 2020
Making sure agents can work remotely isn’t a problem with Branches. The system shows accurate information, real-time. No fear of missing out on important updates anymore.
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Centrical Business Continuity & Remote Work Solutions
Centrical Solutions Help Sustain Business Continuity,
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In response to the COVID-19 pandemic, Centrical, provider of the holistic, real-time employee engagement and performance management platform, offers contact centers ways to
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|4.)||Cloud IT Services GmbH|
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Consilium UniAgent™ Mobile
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As a leading expert in contact center business practices, DALBAR recognizes the challenge of consistently delivering exceptional customer experiences with the sudden shift to remote teams. Our self-evaluation and coaching solution for remote representatives and virtual contact centers will let you meet these challenges head on. DALBAR's CXA iCoach solution, combines our proprietary criteria and over 40 years of industry research. It allows Contact Center Managers and Quality Teams to continue to improve and provide a better customer experience even when they aren't at a physical location.
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CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS. This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
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Oracle LIVE Experience
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|11.)||Orion Learning Services Inc.|
Learning & Development
Learning & Development - For Remote Workers
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