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London, UK, Oct, 2022 -- DRUID launches Conversational Business Applications (CBA), a new market solution category that moves beyond conversational AI as a technology tool towards a platform that integrates with any existing enterprise system to deliver the most natural employee and customer experience. Thus, DRUID combines the benefits of conversational AI with complex automations to provide a seamless connection to enterprise systems and RPA technologies and enable the natural, automatic completion of business tasks.
"Conversational AI assistants are gradually becoming ubiquitous in business environments across different industries, with undeniable efficiency and cost gains. At DRUID, we believe that this is only the beginning. The true value for companies resides in capitalizing on this technology's potential to build real, end-to-end Conversational Business Applications rather than just conversational extensions for existing applications. This new approach implies a closer connection between the users and technology to create a symbiotic relationship that understands and seamlessly solves business challenges in real-time", Liviu Dragan, CEO of DRUID explains.
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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.druidai.com
About DRUID:
DRUID is an end-to-end platform for building AI-driven conversational business applications designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. DRUID intelligent virtual assistants enable fast, personalized, omnichannel, and hyper-automated interactions while speaking each organization’s language via open integrations with existing enterprise systems and RPA technologies. Starting with 2018, DRUID actively builds on its vision to provide each employee with an intelligent virtual assistant.
Published: Friday, October 28, 2022
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