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News : DTE Energy to Add 100 New Jobs in Cass City
Detroit, MI, USA, Sept. 10, 2019 -- DTE Energy, an energy company in Michigan, will open a customer call center at its North Area Energy Center, an electric operations facility in Cass City, Mich. The company will add more than 100 full-time positions in customer service; the new office will open in early spring of 2020.
The new call center will be an addition to DTE's existing Michigan-based call centers in the Detroit and Grand Rapids areas. It also reflects DTE's commitment to providing jobs to Michigan residents and locally-based support to its customers.
"I am delighted that DTE is expanding its presence in Cass City," said Debbie Powell, village manager for Cass City. "These jobs will offer great opportunities for our local workforce to build a long-term career with DTE, and spur economic growth in and around Cass City and the Thumb Region."
"The new call center in Cass City, with 100 new service representatives will enable us to improve our response time, answering calls quicker and solving problems sooner, said Hank Campbell, director, Call Center Operations. "Additionally, we are pleased to offer new career opportunities in the Cass City area."
DTE will begin hiring and training employees in waves this fall and continue hiring into next year as needed until the center is fully staffed.
Posted by Veronica Silva Cusi, news correspondent
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Published: Thursday, September 12, 2019
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