News : du Presented with ‘Government Contact Centre Leadership Award’
Dubai, United Arab Emirates, March 28, 2016 -- du was recently awarded the ‘Government Contact Centre Leadership Award’ during its participation at the ‘Government Contact Centre Middle East’. During the event which took place in Dust Thani Dubai, Ismail Mohammed, Senior Vice President, Customer Operations at du, was presented with the award.
Accepting the award, Ismail Mohammed commented: "This prestigious award recognises our ongoing commitment towards developing the call centre industry and our dedication to our own team. The leadership of our call centre team was highly commended by a panel of Judges, unanimously rating our leadership at the top. This is a big achievement for du as our efforts for taking our Contact Centre to the next level based on our customer centric approach."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Keep Cost In Perspective
More Editorial From Du
du, the integrated telecom service provider in the UAE, launched mobile telecommunication services in February 2007 across the UAE, in addition to internet and pay TV services that du provides in some of the free zones of Dubai. Call Select, du's nationwide fixed line services for voice telephony, was launched in July 2007. By the end of 3rd quarter of 2011, over 4,937,900people in the UAE had chosen to become du mobile customers.
Published: Wednesday, March 30, 2016
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
inContact, Inc. provides on-demand customer contact center platforms to approximately 650 contact centers across the globe. With its roots in telecommunications and network infrastructure, inContact i...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...