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News : Dubai Police Urges Public to Report Violations of Covid-19 Protocols

#contactcenterworld, @dubaipolicehq

Dubai, UAE, Feb 1, 2021 -- The Dubai Police General Command has encouraged the public to report any violations of Covid-19 precautionary measures either via the Dubai Police’s Call Centre (901) or its ‘Police Eye’ service.

The Ministry of Health and Prevention has already outlined strict compliance measures for individuals and commercial establishments to adhere to in order to stem the spread of the virus.

"Everyone is responsible and is a partner in supporting the country’s efforts in strengthening precautionary measures through their commitment to the guidelines outlined by authorities," the Dubai Police said in a statement reported by state news agency WAM.


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The 901 Call Centre, which operates 24×7, is aimed at diverting non-urgent calls from the emergency number and facilitating non-emergency services over the phone, smart application and live chat.

The ‘Police Eye’ service meanwhile is a smart programme available through the Dubai Police App which allows members of the public to report suspicious activities and submit security tips in total confidentiality.

The service aims to maintain security and reduce crime through encouraging the public to easily report illegal activities and violations. The application allows people to attach videos, photos or voice messages and even pin the location of the incident when filing a report.

Last month, Dubai’s Supreme Committee of Crisis and Disaster Management announced new restrictions that would be applicable to restaurants, gyms and events.

As per the new mandate, the number of people allowed to sit at one table has been reduced from 10 to seven at restaurants and to four at cafes.

Attendance to weddings, social events, and private parties, whether at a hotel or at home, is now limited to first-degree relatives, with the maximum number of people allowed capped at 10.

Also, all fitness centres and gyms in Dubai have to maintain 3 metres distance between the sports equipment.

#contactcenterworld, @dubaipolicehq

Veronica Silva Cusi, news correspondent
Source: https://gulfbusiness.com


About Dubai Police:
Company LogoThe Dubai Police Force is the 24,000 strong police force for the city of Dubai, in the United Arab Emirates. They come under the jurisdiction of the Vice President and Prime Minister of the UAE (who in turn is the ruler of Dubai), and they cover an area of 4,114 square kilometers and a population of 2,106,177 people.
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Published: Monday, February 1, 2021

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2023 Buyers Guide Automated Call Distributors

 
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Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


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InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

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Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
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