Scottdale, AZ, USA, July, 2019 -- DVSAnalytics is excited to announce it is expanding its sales and account management coverage to support the growth in market opportunities for its premium partners. Kate Fechik is assuming a leadership role to spearhead this initiative, becoming the Director of Sales and Channels for DVS.
"DVSAnalytics is disrupting the workforce optimization market by delivering convenience and cost-savings over traditional recording, quality management, analytics and workforce engagement solutions," said Kate. "I'm particularly excited about the opportunity to help the Company lead this initiative."
Formerly Director of Channel Enablement at DVS, Kate Fechik's new role is aimed at sales support for premium partners and customers while strategically adding additional account management resources in key areas of North America.
"Having laid a solid foundation for growth with Encore's 2019 release of 7.0 and expanded analytics, DVS is uniquely positioned to meet the dynamic requirements of the market," said Rita Dearing, President and Chief Technology Officer, DVSAnalytics. "Adding additional resources to support the growth will ensure our continued ability to provide an effortless customer experience for both our partners and customers."
Posted by Veronica Silva Cusi, news correspondent
dvsAnalytics is a leading provider of recording and analytics solutions that deliver business intelligence and improve workforce performance. Its technology suite, Encore!22, incorporates call and screen recording, quality management, reporting and analytics in a unified solution designed to provide organizations with a 360 degree view of the customer experience. For over 25 years, organizations such as communication services, financial services, healthcare and hospitality, have relied on dvsAnalytics 19 solutions to gain a competitive advantage and achieve greater efficiency.
Published: Friday, July 26, 2019