Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
News : E-MetroTel UCX VoIP Solution Helps Norstar Customers
Plano, TX, United States, July 23, 2014 -- Saint Bernard Parish in Madison Wisconsin leverages their existing communications investment by deploying the E-MetroTel UCX50, seamlessly integrating their Nortel Norstar phones and getting the UC features and applications they needed to stay better engaged with staff and their community members. Serving more than 1000 families from the first church built on the east side of Madison, Saint Bernard Parish’s Norstar system had become unreliable and lacked UC features they were looking for.
"We looked at various replacement options and the UCX50 stood out at the most sensible, cost-effective path forward. We were able to lower our costs by keeping our existing phones, and the built-in Find-me-follow-me and Extension-to-mobile UC features helped us be more available to staff and our community. The auto-attendant and IVR are simple to operate and the system is very reliable and easy to maintain, perfectly suited for our needs." Rev. Michael Radowicz, Pastor, Saint Bernard Parish.
"The E-MetroTel UCX was specifically developed to help customers immediately get the benefits of using UC applications by providing a smooth integration solution for their existing key system or PBX investment with the latest in open SIP-based communication technology. This helps lower communication costs and makes the move to UC a reality for customers like Saint Bernard Parish." Ardavan Nawaby, President and CEO, E-MetroTel.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Tools, Providers, Culture
More Editorial From E-MetroTel
E-MetroTel is an international company headquartered in Plano, Texas, near the Dallas metropolitan area. E-MetroTel provides simple and secure unified business communications solutions that consistently provides customer satisfaction and lowest total cost of ownership.The company's product line includes a wide range of telephony hardware and software to enable resellers and customers to implement turnkey unified communications solutions.
Published: Thursday, July 24, 2014