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News : EarthBend Adds Red Box Recorders to its Call Recording Portfolio
Sioux Falls, SD, Feb 5, 2014 -- EarthBend announces that it has added Red Box call recording solutions to its portfolio. Red Box provides solutions for compliance, coaching & training, service quality control, evidence gathering, dispute & complaint resolution, staff protection, and verification. EarthBend is proud to offer additional options to their partners who have customers that utilize call recording for adherence to state & federal laws (i.e. PCI, FDCPA, SEC etc.).
"Call Recording continues to be an area of focus for businesses around the globe. Our channel and customer base continues to look for expanded options in today’s complex sales environment. The addition of Red Box Recorders to the EarthBend solution set enables our clients to access the trusted suite of products from Red Box," said Ryan Donovan, GM and VP of Sales and Service with EarthBend.
Lee Jones, CEO at Red Box Recorders, said, "As our presence within the US and Canada expands we are increasingly being recognized as the leading provider of voice recording solutions within the region. Earthbend will help support this continued growth by providing significant experience and support coverage that will complement our existing global network of partners."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Music On Hold
More Editorial From Red Box Recorders
About Red Box Recorders:
Red Box Recorders provides software-based voice and data recording solutions.
EarthBend is a technology solution provider that offers its clients access to innovative and emerging approaches to solving today’s complex information technology and professional resource needs.
Published: Thursday, February 6, 2014