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News : EarthBend, LLC Scales Cloud Communications Services Business

#contactcenterworld

Sioux Falls, SD, USA, Nov 21, 2019 -- EarthBend, a provider of unified communications as a service (UCaaS) and contact center as a service (CCaaS) offerings, announced the strategic scaling of its EarthBend360 cloud communications services business. In support of EarthBend360's growth, planned initiatives include the enhancement of its UCaaS and CCaaS cloud computing platforms and the addition of skilled team resources across key operational areas, including sales, business development and engineering.

Originally launched as a business division of EarthBend, LLC in 2017, EarthBend360 provides subscription-based, pay-as-you-go cloud communications, collaboration and contact center solutions. 

"With the explosive growth in this market and the vast experience our organization has providing business technology solutions via both direct and indirect channels, now is the right time for us to increase our focus on EarthBend360 to maximize our potential and success," said Rob Beyer, President and CEO, EarthBend. "The momentum we are seeing in the UCaaS and CCaaS space is tremendous. It’s not a question of if businesses will transition to the cloud to deploy these technologies, but when."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com


About EarthBend:
Company LogoEarthBend is a technology solution provider that offers its clients access to innovative and emerging approaches to solving today’s complex information technology and professional resource needs.
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Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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