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News : Eastvantage Expands Global Operations to Vietnam

#contactcenterworld, @eastvantage

Ho Chi Minh City, Vietnam, November 7, 2022 - Eastvantage, a global managed services company, has expanded its operations to Vietnam, building on its existing global footprint in the Philippines, India, and Bulgaria. The new Eastvantage operation is located in Ho Chi Minh City, the country’s largest economic hub. The move furthers Eastvantage’s strategy to broaden its network of operations in strategic locations worldwide.

Joeri Timp, Eastvantage Managing Director, says Vietnam fits well with the company’s recent expansion in India and Bulgaria. "Vietnam is a quickly-rising outsourcing destination due to its large pool of skilled professionals and growing investment in infrastructure and education from both the government and the private sector," he said. "Ho Chi Minh City’s talent pool is fed by 80 universities and colleges with over 400,000 students."

"We are launching this location with creative design, multilingual CRM solutions, and back-office support," said Beth Ballesteros, VP Shared Services at Eastvantage. "Soon we will expand into technology, including both software development and IT support," she added.

#contactcenterworld, @eastvantage


About Eastvantage:
Company LogoAt Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we offer purpose-built solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions. Our inspiration provides measurable outcomes through 24/7 service delivery in 13 languages from our offices in the Philippines, India, Vietnam, and Bulgaria.
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Today's Tip of the Day - Find The Right Solution

Read today's tip or listen to it on podcast.

Published: Monday, November 14, 2022

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2023 Buyers Guide Visual Communications

 
1.) 
Premium Listing
SJS Solutions

Optymyse - Digital Employee Engagement
Optymyse is a completely new way to empower, engage, motivate and retain your contact centre, call center and helpdesk agents. Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people and is focussed on improving mental health, wellness, wellbeing, motivation, happiness and reducing stress in the workplace.


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TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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