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News : Eastvantage Wins in Two Categories at the 1st HR Excellence Awards 2022 Philippines

#contactcenterworld, @eastvantage

Taguig, Philippines, September 29, 2022 -- Eastvantage was named Silver winner for two categories, the Excellence in HR Innovation Excellence category and in the Excellence for Crisis Management and Recovery category in the HR Excellence Awards (HREA) 2022 Philippines held at the Hilton Manila Hotel last Friday, September 23, 2022.

The HR Excellence Awards has been serving as a platform to showcase successful HR programs and initiatives as well as to acknowledge individuals and teams who have proven their caliber in demonstrating excellence in the HR field. It was first held in Singapore, then expanded to Malaysia, Hong Kong, Indonesia, Thailand, and now the Philippines. The HREA program is unique such that it is judged 100% by end users: CHROs and HR heads. Winners in the first HREA in the Philippines were determined based on scoring from a panel of judges composed of eminent senior HR practitioners from the corporate sector across multiple industries.

"Eastvantage has always considered our people to be the power behind our successes. We are happy to be recognized by peers in the HR realm for our efforts to improve the organization’s performance through the performance of our people," said Beth Ballesteros, VP Shared Services of Eastvantage. This year’s HREA awards dove deeper into the quality of work put forth to the esteemed jury and narrowed down Asia’s most commendable teams.

"Our focus on empowerment through a culture of ownership, communication, and collaboration (#OCC) aligned team members with the company’s growth goals, inspiring them to perform better. This, we believe, helped us overcome the challenges of the pandemic and become a stronger organization," shared Kamal Asarpota, CEO of Eastvantage. Asarpota was one of the finalists as Most People-Focused CEO and his efforts in instilling an empowered culture has earned the recognition of the HREA judges as one of the finalists in the Excellence in Employee Engagement category. "It is a true honor for Eastvantage to be recognized alongside the biggest companies in the Philippines," he added.

#contactcenterworld, @eastvantage

 


About Eastvantage:
Company LogoAt Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we offer purpose-built solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions. Our inspiration provides measurable outcomes through 24/7 service delivery in 13 languages from our offices in the Philippines, India, Vietnam, and Bulgaria.
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Today's Tip of the Day - Feasibility Of An IP Contact Center

Read today's tip or listen to it on podcast.

Published: Thursday, September 29, 2022

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2024 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

2.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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