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News : eBECS and Cincom Announce Strategic Partnership

#contactcenterworld, @Cincom
Cincinnati, OH, USA, June 2, 2016 -- eBECS, a Microsoft(R) Business Solutions implementation partner, has announced a strategic partnership with Cincom(R), a worldwide enterprise software provider of configure-price-quote (CPQ) technology for Microsoft Dynamics(R) AX and CRM.

The eBECS and Cincom partnership will jointly deliver a set of comprehensive solutions for businesses that sell customized products and services. Cincom’s multi-channel, configure-price-quote and guided selling solutions further extend the capabilities of Microsoft Dynamics AX and CRM to include real-time configuration of products and services, with customer quotations, proposals and contracts issued immediately.

"eBECS is delighted to announce this partnership with Cincom," said Stephen Wilson, Marketing Director at eBECS. "As specialists in total Microsoft Business Solutions, this partnership with Cincom means that our clients who sell products, services or solutions with many options or variations have far greater sales capabilities and seamless integration into their Microsoft Dynamics AX and CRM systems. This has been great news for our clients where we have already partnered with Cincom to implement several successful solutions."

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Alastair Sinclair, Sales Director at Cincom, couldn’t agree more. "We have worked with eBECS on client engagements over the past 18 months, and as the mutual understanding between our organizations has developed, we have become closely aligned and established strong working relationships," Sinclair explains. "This announcement formalizes the working relationship moving forward and is seen as a stepping stone to closer ties in the future that will add great value to our customers, particularly in the Microsoft world."

The strategic partnership with Cincom will allow eBECS to better address the needs of businesses with advanced selling and expand the breadth of its Microsoft Dynamics AX and CRM offering.

#contactcenterworld, @Cincom

Posted by Veronica Silva Cusi, news correspondent
Source: Cincom

Today's Tip of the Day - Getting The Training Underway

Read today's tip or listen to it on podcast.

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  • Stop Hiding the Call Center Agent
  • Are You CEM Fit? 8 Steps to Customer Experience Management (CEM) Gold

About Cincom:
Cincom Systems delivers software and services to simplify complex business processes. For more than 43 years, we have empowered thousands of clients worldwide to outperform their competition by providing ways to increase revenue, control cost, minimize risk, and achieve rapid ROI.
           

Published: Friday, June 3, 2016

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