News : Ecosmob Announce Asterisk Call Center Solution Development
Arlington, TX, USA, June, 2018 -- Ecosmob, a global provider in VoIP development, announced availability of asterisk based call center solution development for existing call centers worldwide as well as for startups. Speaking on the occasion, a senior official of the company said that it specializes in leveraging the features of open source Asterisk platform for call center solutions as well as blending in a measure of artificial intelligence, WebRTC and Kamailio to offer a superior product. "The days of traditional hardware intensive call center solutions are over but, at the same time, we also recognize the need of such users to make use of existing equipments along with updated modern software while also addressing needs of startups."
"Today’s call centers do not entirely rely on in-house employees. They may have employees who work in remote locations and our call center software can make provisions for easy mobile or remote integration in the development process," he elaborated further. Customers, he said, do not just use one channel for communication. They may use social media, chat, email or SMS and today’s call centers must be fully equipped with omnichannel solutions that help them address customer issues that arrive by any channel.
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Posted by Veronica Silva Cusi, news correspondent
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About Ecosmob Technologies Pvt. Ltd.:
As a Business VoIP solutions provider Ecosmob Technologies Pvt. Ltd started in 2007 with a focused approach to serve best-in-class IT solutions and services. With profound expertise in different technologies, Ecosmob renders huge assortment of solutions, services and products. You can be assured of a quality since our hard-core professionals have an experience of working on various large projects. Located in the heart of Ahmedabad, Ecosmob, an outsourcing company in India caters IT services and solutions worldwide. Ecosmob is renowned for delivering cost-effective and best solutions that make your businesses successful. As a Business VoIP solutions provider, we offer VoIP solution development services that provide our clients with communications solutions which are flexible, simple and affordable. We always thrive to create unique yet functional IT solutions for our esteemed clients. We ensure the best returns on technology investments and enhance the service providers’ market presence by catering robust open source solutions.
Published: Monday, June 25, 2018
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