Login to Chat
#contactcenterworld, @netsapiens
La Jolla, CA, & San Jose, CA, USA, April, 2018 -- Edgewater Networks, Inc., a provider in Network Edge Orchestration, and netsapiens, Inc., a Unified Communications solutions provider, announced a partnership to offer Network Edge Orchestration to their customers as a Cloud2Edge Universal Partner. With this partnership, Edgewater Networks and netsapiens offer customers a complete Unified Communications and site orchestration solution. The companies also certified netsapien’s SNAPsolution in Edgewater Networks’s QuickConnect Interoperability Lab with the full suite of EdgeMarc Intelligent Edges.
"We are excited to welcome netsapiens as a Cloud2Edge Complete Universal Partner," said Russ Johnson, Senior Vice President, Worldwide Sales for Edgewater Networks. "netsapiens customers can now offer the power of Network Edge Orchestration to the SMB and Enterprise market as a cloud-based solution. Customers will be able to rapidly scale UC deployments and use real-time service quality management to reduce operating expenses and increase customer satisfaction."
"Our partnership with Edgewater Networks will enable netsapiens service providers to have the best service assurance and security capabilities that will differentiate and enhance their Unified Communications offerings," said Dave George, Sr. VP and General Manager of netsapiens. "Our service providers will be empowered to more rapidly deploy services off the netsapians platform, further reduce operating expenses and enhance the support of their customers."
#contactcenterworld, @netsapiens
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Edgewater Networks:
Founded in October 2002, Edgewater Networks is an IP-based voice, video and data services. Service providers and enterprises of all sizes use Edgewater Networks solutions to simplify customer premise configurations for quick and smooth installations, reduce time to market and deliver rapid return on invested capital. The company helps customers deliver intelligence at the network edge with its Network Edge Orchestration platform that includes the EdgeView Service Control Center, EdgeMarc Intelligent Edges, and the QuickConnect Interoperability Lab.
About NetSapiens:
netsapiens, a member of WISPA, provides advanced Unified Communications software to the industry's leading service providers, allowing them to grow their business and become more profitable with next-generation technologies. The NetSapiens SNAPsolution platform is a reliable solution for service providers looking to deliver a wide range of carrier grade VoIP features and functionality to their end-users. This includes Hosted PBX, SIP trunking, contact centers, device provisioning, multi-tenant user portals and more. 
Published: Monday, April 16, 2018
| 1.) |  Branches Making sure agents can work remotely isn’t a problem with Branches. The system shows accurate information, real-time. No fear of missing out on important updates anymore. |
| 2.) |  Centrical Business Continuity & Remote Work Solutions Centrical Solutions Help Sustain Business Continuity, Keep Employees Engaged and Connected During COVID-19 In response to the COVID-19 pandemic, Centrical, provider of the holistic, real-time employee engagement and performance management platform, offers contact centers ways to Keep calm and keep working remotely. We offer solutions for business continuity in a crisis that provide effective engagement, communications, and reskilling of employees working from home, among other things. They will let you: Reduce anxiety and isolation The times we’re in require an extra effort to communicate and keep everyone connected. With Centrical, you can create an ongoing stream of communica... (read more) PH: +1 800 538 4263 (US) or +44 20 3318 6424 (UK) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
