News : EFG Companies Receives National Recognition for Holistic Approach to Customer Service and Client Development
Dallas, TX, USA, May 9, 2017 -- EFG Companies, creator of the Hyundai Assurance program, announced that the company has achieved national recognition for its efforts across the entire organization.
Last week, EFG was recognized in the 15th Annual American Business Awards, receiving:
Gold in Communications Department of the Year
Bronze in Communications or PR Campaign of the Year under the Reputation/Brand Management Category
Bronze in Marketing Campaign of the Year under the Financial Products and Services Category
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EFG was also recently recognized as a Top Contact Center by BenchmarkPortal. Previously known as the Top 100 Contact Centers, this recognition is based on statistical comparison to the world’s largest and most respected database of call center metrics.
"At EFG, we strive every day to achieve customer service excellence," said John Pappanastos, President and CEO of EFG Companies. "This requires that everyone who comes to work at EFG takes personal accountability for living up to our values of dependability, respect, integrity, visionary, and excellence. We would not be able to achieve recognitions from organizations like the American Business Awards and BenchmarkPortal without the everyday efforts of our team to help drive success in our clients’ businesses, and fulfill our promise to take care of contract holders at their time of need."
Posted by Veronica Silva Cusi, news correspondent
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About EFG Companies:
EFG Companies combines over 37 years of experience serving as an industry innovator of consumer and vehicle protection programs with the company’s commitment to raising the industry bar in providing superior client engagement. With their field and administrative teams AFIP and ASE certified, EFG’s professionals provide world-class product development and administration, go-to-market strategies, training and auditing support across a multitude of channels.
Published: Thursday, May 11, 2017
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