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News : eGain Announces Distribution Agreement with Elisa
Sunnyvale, CA, USA, and Slough, UK, July 7, 2016 -- eGain (NASDAQ: EGAN), a provider of cloud customer engagement solutions, announced that Elisa (Nasdaq Helsinki: ELISA), a communications and online service provider in Finland, will market and resell eGain’s cloud solutions for knowledge-guided digital engagement in Finland.
Elisa is expanding its digital services to consumers and corporate customers. Integrating its own cloud voice platform with eGain Cloud, the company will market and resell eGain’s digital engagement solutions as part of its expanded business client portfolio.
"Business transformation through cloud and digital are well under way in Finland," said Anssi Okkonen, VP of customer interaction services at Elisa. "Our proven voice infrastructure, integrated with eGain’s best-in-class digital engagement and knowledge solutions, all in the cloud, will enable us to fulfill that demand with speed and scale."
Posted by Veronica Silva Cusi, news correspondent
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About eGain Communications:
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.
Elisa is a telecommunications, ICT and online service company serving 2.3 million consumer, corporate and public administration organisation customers.
Published: Monday, July 11, 2016