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News : eGain Appoints Rex Dorricott as GM for EMEA
Sunnyvale, CA and Slough, UK, Nov 13, 2014 -- eGain, a provider of cloud customer engagement solutions, announces that it has appointed Rex Dorricott as General Manager for EMEA. As part of the executive leadership team, Mr. Dorricott will drive business performance and customer success for the region. He will also continue to oversee eGain's management and analytics products.
Mr. Dorricott was the CEO of Exony until its recent acquisition by eGain, guiding the company to a leadership position in the contact center management and analytics space. He brings to eGain a strong track record of business success and technology innovation with more than 20 years of experience in the industry.
"Over the past three months, I've been impressed by Rex's effective leadership in driving rapid change through influence and example. As a result, we have successfully integrated Exony with eGain much faster than planned. In his expanded role, Rex will lead our EMEA leadership team to accelerate and optimize our execution," said Ashu Roy, eGain CEO.
Posted by Veronica Silva Cusi, news correspondent
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About eGain Communications:
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.
Published: Friday, November 14, 2014