News : eGain in KMWorld 100 —Recognized for AI Innovation
Sunnyvale, CA, and Newbury, UK March 13, 2018 -- eGain (NASDAQ: EGAN), a provider of cloud-based customer engagement solutions, announced that it has been named to the KMWorld 2018 list of 100 Companies That Matter in Knowledge Management. Published in KMWorld’s March 2018 edition, the list has been compiled by editors, analysts, experts, and users over the course of the year.
According to Sandra Haimila, Editor, KMWorld, "Knowledge management now encompasses artificial intelligence, machine learning and digital assistants." She further said, "The companies we have chosen for our 2018 list of 100 Companies That Matter in Knowledge Management have proven their stuff in these emerging domains as well. We are impressed and sometimes bowled over by what they offer."
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About eGain Corporation:
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.
KMWorld is a publisher, conference organizer, and information provider serving the knowledge management, content management, and document management markets.
Published: Wednesday, March 14, 2018
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