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News : eGain Solve™ Named a KMWorld Trend-Setting Product for 2018
#contactcenterworld, @egain, @kmworld
Sunnyvale, CA the September 11, 2018 -- eGain (NASDAQ: EGAN), a provider of customer engagement solutions, announced that eGain Solve, its digital-first omnichannel customer engagement suite, has been named a Trendsetting Product of 2018 by KMWorld Magazine.
"In designating products to KMWorld’s 2018 list of Trend-Setting Products, we looked for solutions that are inventive as well as utilitarian, that break new ground, and that help organizations achieve their knowledge management goals and the digital transformation they need to thrive," said Tom Hogan, group publisher of KMWorld. "The offerings on our list result from innovation, imagination, and evolution. They reflect the ingenuity of the developers and the diversity of invention."
Guided and orchestrated by AI, knowledge, and analytics, eGain Solve enables easy, smart, and connected customer journeys by connecting the dots across customer and agent touchpoints.
#contactcenterworld, @egain, @kmworld
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Related Editorial
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More Editorial From eGain Corporation
- Consumers Love Messaging for Customer Service But Hate its Experience Silo
- eGain Named in KMWorld 100 List
- Emerging Best Practices in Customer Service Messaging
- H&R Block Selects eGain for AI-Powered Customer Engagement
- Customer Service in Growing Mid-Size Companies: Challenges and Path to Success
- Altitude Software Enhances its Xperience Suite with eGain AI and Knowledge
About eGain Corporation:
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.
About KMWorld:
KMWorld is a publisher, conference organizer, and information provider serving the knowledge management, content management, and document management markets.
Published: Thursday, September 13, 2018
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