News : eGain Virtual Assistant™ Named KMWorld Trend-Setting Product
Sunnyvale, CA October 24, 2017 -- eGain (NASDAQ: EGAN), a provider of customer engagement solutions, announced that its AI-powered solution, eGain Virtual Assistant™, has been named in KMWorld Magazine’s list of Trend-Setting Products of 2017.
Sandra Haimila, Editor at KMWorld, said, "Each year KMWorld looks for software products that break new territory in helping organizations leverage knowledge to achieve their business goals. These products are designed, developed and perfectly timed to fill a niche in the marketplace often before users are even aware that they need such tools." eGain Virtual Assistant is a trend-setter especially because of its integration with human-assisted touchpoints, according to Haimila.
"AI is the leading innovation vector in knowledge management today," said Ashu Roy, eGain CEO. "We are proud to be a KMWorld trend-setter with our enhanced AI Virtual Assistant capabilities."
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
>>>>> FIND OUT MORE: HERE
Today's Tip of the Day - Labour Questions
More Editorial From eGain Corporation
About eGain Corporation:
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.
KMWorld is a publisher, conference organizer, and information provider serving the knowledge management, content management, and document management markets.
Published: Tuesday, October 24, 2017
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce managemen...
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...