News : EGS Inaugurates 11th Site in Ilocos Norte
Manila, Philippines, May 19, 2016 -- Expert Global Solutions (EGS), a global provider in the Business Process Outsourcing (BPO) industry has strong presence in the Philippines with 17,000 employees across all sites.
Just a month after the company launched its 10th site in Davao City, the company travelled to the northern most part of Luzon to officially inaugurate its 11th site, EGS Ilocos Norte Main.
This building is in addition to EGS Ilocos Norte Annex site, along iHub Centennial Arena in Laoag, a 200+ seat facility established in 2014. EGS leaders believe that the city has great potential in helping EGS grow its business and at the same time, continue to provide career opportunities to the Ilokanos.
The launch ceremony began with a motorcade and was followed by a brief blessing of the building. To officially open the brand new site, Bong Borja, President – EGS Philippines and Australia Operations, cut a white ribbon while joined by Governor of Ilocos Norte, Imee Marcos, Mayor of San Nicolas, Melanie Valdez, and Provincial Administrator Windell Chua. Employees, executives and local government members gathered at the ground floor to participate in the program.
Bong welcomed and thanked everyone for their hard work. He also took the opportunity to highlight how EGS Ilocos began and the milestones it has achieved that led to this success. Bong thanked the local government for all of the support it has given to EGS, and added that EGS plans to grow the team to 1,300 employees by the end of the year. Governor Imee Marcos expressed her sincerest gratitude to EGS for providing a vast range of job opportunities to the people of Ilocos Norte.
Posted by Veronica Silva Cusi, news correspondent
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About Expert Global Solutions:
Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of $1.2B, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash. EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.
Published: Friday, May 20, 2016