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News : EGS Inaugurates Its Third Site in Guatemala
Guatemala City, Guatemala, March 28, 2016 -- March 15, 2016 was a historic day for Expert Global Solutions (EGS). Seven years after opening its doors in the region, Guatemala inaugurated its third site, Primma 2, our flagship site for Latin America.
The event was attended by EGS’ President and CEO, Bob Segert, Miro Batista, President – Latin American Operations, and Jose Urizar, Guatemala Assistant Vice President and Country Manager. We were honored to have the Guatemala Minister of Economy, Ruben Morales, in attendance, as well as several local media sources. EGS employees and leaders were also there to support the launch of their new insignia site.
Posted by Laura Collins, Editorial Management
Today's Tip of the Day - Workforce Management Strategy
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About Expert Global Solutions:
Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of $1.2B, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash. EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.
Published: Wednesday, March 30, 2016