News : Eir Opens Call Centre Service 24/7
The new service means customers can speak to a customer care agent at any time, day or night, if they wish to resolve a TV or broadband issue.
Until now Eir technical support services were available 7 days a week from 09:00 to 22:00. This initiative follows on from the company's rebrand and renewed commitment to customer service in September.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - 5 More Ways To Start Motivating Agents Today!
More Editorial From eir
Eircom Limited, trading as Eir, is a fixed, mobile and broadband telecommunications company in Ireland, and a former state-owned monopolist. It is the largest telecommunications operator in the Republic, with a division to service the business & corporate telecom markets in Northern Ireland and Britain. As Bord Telecom Éireann, the company was state-owned until 1999, when it was floated on the Irish and New York Stock Exchanges.
Published: Thursday, December 24, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Telstra Incorporated is a global provider of advanced communications services to multinational corporations.
Recognized as a worldwide provider of IP-based communications services to businesses, AT&T is also a provider of wireless, high speed Internet access, Wi-Fi, local and long distance voice, and directo...
TELUS International - a global contact center outsourcing, BPO and ITO company with delivery centers around the world, including in Canada, the United States, Central America, Europe and Asia. TELUS I...