News : Eir Opens Call Centre Service 24/7
Dublin, Ireland, Dec 22, 2015 -- Irish telecom operator Eir has launched a 24/7 broadband and TV technical support service.
The new service means customers can speak to a customer care agent at any time, day or night, if they wish to resolve a TV or broadband issue.
Until now Eir technical support services were available 7 days a week from 09:00 to 22:00. This initiative follows on from the company's rebrand and renewed commitment to customer service in September.
Posted by Veronica Silva Cusi, news correspondent
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Eircom Limited, trading as Eir, is a fixed, mobile and broadband telecommunications company in Ireland, and a former state-owned monopolist. It is the largest telecommunications operator in the Republic, with a division to service the business & corporate telecom markets in Northern Ireland and Britain. As Bord Telecom Éireann, the company was state-owned until 1999, when it was floated on the Irish and New York Stock Exchanges.
Published: Thursday, December 24, 2015