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News : Eircom Picks CounterPath's Bria Desktop Softphone
Ireland, Jan 28, 2015 -- Irish operator Eircom selected CounterPath´s Bria desktop softphone for deployment in its Customer Service call centre.
Eircom will replace conventional IP handsets with CounterPath’s Bria softphone within its customer care call centres and will initially deploy close to 2,000 branded desktop softphone clients. Eircom will also deploy CounterPath’s Stretto Platform to encompass client provisioning and user management.
Posted by Veronica Silva Cusi, news correspondent
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Eircom Limited, trading as Eir, is a fixed, mobile and broadband telecommunications company in Ireland, and a former state-owned monopolist. It is the largest telecommunications operator in the Republic, with a division to service the business & corporate telecom markets in Northern Ireland and Britain. As Bord Telecom Éireann, the company was state-owned until 1999, when it was floated on the Irish and New York Stock Exchanges.
About CounterPath Corporation:
CounterPath Corporation is a provider of Unified Communications solutions for enterprises, SMBs and telecom service providers. We have over ten years of software development expertise, and are known throughout the industry for our high quality products. Our Bria softphones for Desktop’s, Tablet’s and Smartphones offer efficient user interfaces and high stability. Our Stretto Platform is the market leading provisioning platform, and includes advanced analytics and push functionality for power-save on smartphones. We sell our SDKs and softphones to the world's leading call centers, and call center software vendors. . .
Published: Friday, January 30, 2015