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News : EIS Group Enables Omnichannel Insurance Interactions
San Francisco, CA, USA and Toronto, ON, Canada, March 9, 2015 -- EIS Group, a provider of core software systems to insurers, announces the availability of CustomerCore™ DXP, a new digital experience platform that adds omnichannel capabilities to the company's EIS Suite™ software solution for policy, billing, claims and customer engagement.
CustomerCore DXP enables insurers to leverage EIS Group's core administration systems to deliver customer service and engagement via online, mobile, email, text, chat or voice interactions. Through CustomerCore DXP, customers experience a seamless transition between preferred channels and devices while engaged in any purchasing, billing, policy servicing or claims transaction.
Posted by Veronica Silva Cusi, news correspondent
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Published: Wednesday, March 11, 2015