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News : Elcome International implements Microsoft Dynamics CRM 2013 Online
Oct 20, 2014 -- Elcome International, a turnkey marine solutions provider for navigation, communication, electrical, and safety systems, has implemented Microsoft Dynamics CRM 2013 Online.
The new Microsoft Dynamics CRM solution will automate the sales process, customer service and key performance indicators (KPI) to make a great impact in the workforce.
The project, implemented by Metadata Technologies using Microsoft Dynamics CRM 2013, aims to bring in best practices across sales and customer service. This in turn will allow the Elcome team to streamline their workflow, resulting in improved customer service, faster turnaround times, and greater visibility of their business pipeline.
Elcome selected Microsoft Dynamics CRM Online after evaluating a number of alternate cloud-based CRM solutions. The key reason for selecting Dynamics CRM 2013 Online was its ease of integration with Office 365.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Implementation Is Not Magic!
More Editorial From Microsoft
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Thursday, October 23, 2014