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News : Elderly Help Launched in Lancashire
Nov 25, 2013 -- Television presenter and consumer champion, Esther Rantzen, visited Lancashire to launch a helpline for elderly people.
The former ‘That’s Life’ presenter and founder of children’s helpline, ChildLine, held an afternoon tea party at Ribby Hall Holiday Village, Wrea Green, for staff and volunteers of charity helpline, The Silver Line, which will be run from a call centre in Kirkham from today.
The Silver Line, which aims to help elderly people by giving them someone to speak to 24 hours a day, will work like ChildLine by giving support and advice to those suffering neglect or abuse.
The number, 0800 4 70 80 90, is free to call from a landline, 24 hours a day, seven days a week.
Ms Rantzen said: "Our volunteers will be there day and night to offer information, friendship and advice, you can call with a simple or complicated question and if you would like someone regular to talk to we have what we are calling Silverline Friends so that people.
"We have already discovered that we are there through the lonliest hours of the night, Sunday afternoons and especially at Christmas because we know how tough that day can be for people who are on their own.
She continued: "Having someone to talk to on a regular basis can transfrom lives.
"People so often when they get older feel as though they have nothing interesting to say or that nobody wants to listen, that they’re not valued the way they should be and we just lift their self-esteem by proving that we do want to listen."
Posted by Veronica Silva Cusi, news correspondent
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About The Silver Line:
The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.
Published: Monday, November 25, 2013