News : Electricity Ministry Switches Customer Service to Call Center with 121 Hotline
Cairo, Egypt, Oct 11, 2016 -- The Electricity Ministry has switched its customer service telephone operations for south Cairo to a call center that applies international standards on performance in responding to queries, the ministry said.
The move took place on August 21, the ministry said in a statement, with a similar move planned for north Cairo and Alexandria in the future.
Ctizens who have complaints about malfunctions or electricity bills can contact the call center by landline or mobile phones.
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Posted by Veronica Silva Cusi, news correspondent
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