10 DAYS LEFT TO ENTER THE AWARDS!
Compete in 2019 for a World Title and be named Best in the World in one or more than 34 awards - Click here to apply now
JOIN US AND HEAR BEST PRACTICES
At the 2019 NEXT GENERATION Contact Center & Customer Engagement events - Click here to book now
Time to upgrade your membership
Take advantage of all the benefits of an executive membership - Click here to upgrade now
News : Elisiontec to Offer Omni channel Contact Center Solution
Ahmedabad, Gujarat, India, Dec, 2017 -- Elision Technolab is a provider in the VoIP industry and offers solutions and services to its international and national customers. The spokesperson of the company has recently made an announcement about the launch of an omnichannel contact center solution.
Their product Dialshree: Contact Center Solution is upgraded in a way that the product will work as an omnichannel communication solution. This will help all call centers, customer care centers and lead generation centers for holistic communication as now the single software will take care of all modes of communication.
The solution will provide a complete communication solution for any small to large call center and can be used for different operations required by the call center. Furthermore, the omnichannel call center software will have an integrated WebRTC based web-phone which can be used for calling without hardwired IP phones and softphones.
Sponsor message - content continues below this message
2019 '14th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Storage Capabilities
More Editorial From Elision TechnoLab LLP
About Elision TechnoLab LLP:
Elision TechnoLab LLP is the leading supplier and pioneer of VoIP solutions all over the world. We provide career-class solutions with powerful communication technology. Our company consists of a team of very skilled individuals who offer and implement solutions in network, data, video and voice infrastructure – hence, we are a one-stop provider for other companies’ technology needs.
Published: Tuesday, December 26, 2017
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...