Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Elitecore’s 24online Product Introduces CRM and Mobile APP for ISP
New Delhi, India, Sept 17, 2015 -- Elitecore Technologies, the global provider of 24online Service Management System (SMS) announces the roll out of CRM (Customer Relationship Management) and Mobile applications.
24online CRM is integrated with the 24online billing server so it can be deployed seamlessly without high network level challenges and disruptions. It will enable ISPs to have enhanced customer experience based on analytics and reporting. With the help of 24online CRM solution, ISPs can optimize their customer engagement processes to the next level.
The mobile app for subscribers will enable them to auto-login through app whenever they want to access Internet, without using the browser. Users can manage their data usage, internet plan, bills and renewals using the mobile app. As 24online is integrated with secured payment gateways, users can also renew their plan.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Tools, Providers, Culture
About Elitecore Technologies:
Elitecore is a Carlyle investee global IT Product Company with 15+ years of experience in delivering Integrated Revenue and Customer Management solutions to CSPs.
Published: Tuesday, September 22, 2015