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News : EmblemHealth Hires 110 Call Center Employees in East Syracuse

#contactcenterworld

East Syracuse, NY, USA, Sept, 2019 -- EmblemHealth, a nonprofit health insurer, is hiring more than 100 call center employees at its office in East Syracuse.

The jobs pay between $670 and $1,418 a week. They are union positions, according to the insurer, and offer health, welfare and retirement benefits.

There are 110 spots available, and applications can be found here.

Those eligible need two years of experience in customer service, including one year in a call center. A college degree and experience with the health insurance industry are preferred.

#contactcenterworld


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2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.syracuse.com


About EmblemHealth:
Health Insurance organization. I am one of four customer service directors. I am responsible for a multiple sites with over 300 employees.
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Today's Tip of the Day - Can You measure It?!

Read today's tip or listen to it on podcast.

Published: Monday, September 16, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

3.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.

4.) 
Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
 

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