Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Emergency Call Center Team Members Needed
Normal, IL, USA, Oct 28, 2015 -- Environmental Health & Safety is looking for employees to serve on the University’s Emergency Call Center (ECC).
"ECC personnel play a critical role in communicating with concerned parties who wish to speak with a University representative about a campus emergency situation," said JC Crabill of Environmental Health & Safety.
The team is only activated for critical emergencies of an extended nature, which could occur anytime day or night. Slots are open to current, full-time employees, who have good verbal communication, an ability to perform under stress, and who demonstrate compassion to those who may be emotionally overwhelmed.
Those interested should contact the Emergency Call Center Lead, Mark Gramley.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Finding A Workforce Management System
Published: Thursday, October 29, 2015