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News : Emirates and BT Group Sign 6-year Deal
Dubai, UAE, May 18, 2015 -- Emirates chooses BT for global contact centre virtualisation.
BT will upgrade and manage next generation of contact centre technology.
Emirates and BT annouce a six-year deal, where BT will provide global contact centre managed services to support needs of Emirates' business growth.
Posted by Veronica Silva Cusi, news correspondent
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BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all UK customers, network services and solutions for communication companies, worldwide business solutions, internet services, and advanced research and technology.
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Friday, May 22, 2015