News : Emirates Post Group Continues to Focus on Quality Standards
Dubai, United Arab Emirates, June 30, 2016 -- Emirates Post Group's persistent focus on adopting highest quality standards in customer service is reflected in being awarded international certifications.
EPG's IT sector recently added another milestone to its achievements by winning the ISO 20000-1:2011 certification for service management system (SMS) standard, as well as the ISO 27000-series for information security standards.
In addition, Emirates Post Group's Call Center also earned the ISO 9001:2008 for quality management systems, in recognition of user-friendly options for customers, as Emirates Post Group is constantly striving to raise customer satisfaction.
Acting CEO of Emirates Post Group Mr. Abdullah Mohammed Al Ashram said Emirates Post remains committed to follow the highest international standards of quality as part of a strategy to boost customer satisfaction, by implementing latest technological systems.
Posted by Veronica Silva Cusi, news correspondent
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About Emirates Post Group:
Emirates Post is the official postal operator for the United Arab Emirates. It is a subsidiary of Emirates Post Group Holding. It was opened on August 19, 1909, being managed by the Indian Post Office Services until India’s independence in 1947.
Published: Friday, July 1, 2016