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News : Empereon-Constar to Open A Nearshore Call Center Facility In Baja
Phoenix, AZ, USA, Sept 10, 2015 -- Empereon-Constar, a provider of comprehensive contact center solutions that span the entire lifecycle of a consumer account, announced plans to open a new nearshore facility in Baja. This expansion allows Empereon-Constar to accommodate current and future client growth needs while delivering a strategic advantage to clients requesting a nearshore option.
"The opening of our Baja contact center strengthens our service offerings to current clients and also allows us to expand into new markets," said Travis Bowley, CEO of Empereon-Constar. "Additionally, it demonstrates our ongoing commitment to providing innovative, high quality, cost competitive global solutions on behalf of our clients."
Located just minutes from San Diego, California, the Baja facility will be under Empereon-Constar’s direct management. The center features well-educated agents who are fluently bilingual, fully bicultural, and highly skilled. Empereon -- Constar plans to open the center with new business in Q4 2015.
Posted by Veronica Silva Cusi, news correspondent
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About Empereon Marketing:
Empereon Marketing, LLC is a leading provider of comprehensive contact center solutions specializing in multi-media, customer-centric interactions. Representing companies nationwide, we develop customized solutions that increase customer satisfaction and loyalty, generate strategic advantage, and provide measurable value. A pioneer in call center services, Empereon’s experienced leadership team, highly trained staff, and leading technology offers our clients the power to connect to their customers through proactive customer communications.
Published: Wednesday, September 16, 2015