Tulsa, OK, USA, May 12, 2021 -- ENACOMM, a FinTech enablement company empowering financial services companies with solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency, announced that the ENACOMM Financial Suite (EFS) with IVR application is available for purchase through Finastra’s FusionStore. ENACOMM’s IVR will enable banks, credit unions and credit card institutions to benefit from its multichannel, intelligent customer self-service applications, which are delivered as Software as a Service (SaaS) or hosted solutions and provide valuable analytics for improving the customer experience and fighting fraud.
Following the arrival of ENACOMM’s Enterprise Voice Platform on FusionStore, Philip Taliaferro, VP of Platform Partnerships at Finastra, said, "We’re excited that ENACOMM has joined our FusionFabric.cloud ecosystem, with the launch of its EFS IVR solution. This app will provide our bank and credit union customers the ability to access interactive voice response technology that can be implemented quickly and cost efficiently. This will help them to extend their offerings and provide a better customer experience. As our fintech community continues to grow, we are pleased to welcome ENACOMM on board."
Michael Boukadakis, Founder and CEO of ENACOMM, said, "The robust FusionFabric.cloud platform reduced the timeframe for integration into the Finastra product suite. FusionFabric.cloud is the future of open API banking."
Posted by Veronica Silva Cusi, news correspondent
Enacomm is a leading provider of voice processing infrastructure, applications and services that optimize customer call interactions. It is part of a group of specialized companies focused on interactive voice and customer service solutions that, since 1986, has helped clients deploy customer self-service and assisted-service solutions that rapidly intake, automate and process high numbers of spoken, data or touch-tone requests.
Published: Friday, May 14, 2021
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