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News : Enghouse Interactive Boosts Cloud Offering
Phoenix, Arizona, March 24, 2014 -- Enghouse Interactive, developer of a portfolio of unified communications and call center solutions, has expanded its portfolio of Cloud solutions through focused development and strategic acquisitions. These hosted additions strengthen Enghouse Interactive’s hybrid and flexible deployment model across all product categories.
Today’s business reality demands service providers and enterprises of all sizes choose the best solution to drive revenue, increase customer loyalty, and deliver a great customer experience, while reducing operational costs and churn.
"Enghouse Interactive offers a range of products with different levels of scalability and sophistication as well as different deployment models to meet the varied needs of our customers," said Christoph Mosing, President North America, Enghouse Interactive. "Our Cloud offering and flexible deployment options allow our customers to select a solution that exceeds their requirements rather than having to accept significant compromise."
Posted by Veronica Silva Cusi, news correspondent
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About Enghouse Interactive:
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
Published: Tuesday, March 25, 2014