News : Enghouse Interactive Commended for Contact Center Products
Phoenix, AZ, USA, Feb 3, 2016 -- Frost & Sullivan Commends Enghouse Interactive for its Contact Center Solutions that Maximize Clients’ Business Value -- Enghouse provides strong regional support with dedicated executive management, R&D and services
Based on its recent analysis of the contact centers market, Frost & Sullivan recognizes Enghouse Interactive with the 2015 North America Frost & Sullivan Award for Price/Performance Value Leadership. Enghouse Interactive offers an array of contact center solutions that support any telephony environment, on premise or in the cloud Relevant Products/Services.
"The company’s solutions are designed and developed to ensure quick installation and ease-of-use" said Nancy Jamison, Frost & Sullivan principal analyst in Digital Transformation, and followed with, "Being telephony platform-agnostic, these solutions also can easily fit into existing environments, providing added value for customers".
Each year, Frost & Sullivan presents this award to a company that has developed a product to suit market and client needs. The award lauds the price competitiveness, features, ease of use of the product, as well as the service effectiveness of the recipient company.
Posted by Veronica Silva Cusi, news correspondent
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About Enghouse Interactive:
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
About Frost & Sullivan:
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
Published: Thursday, February 4, 2016