News : Enghouse Interactive Debuts New Attendant Console for Microsoft Skype for Business Cloud PBX
Atlanta, GA, USA, Sept 26, 2016 -- Enghouse Interactive unveiled a new Attendant Console for Microsoft Skype for Business, a new professional attendant and operator console solution native to Skype for Business Cloud PBX and accessible directly from Microsoft Office 365.
"The increasing growth of unified communications is a testament to Microsoft Skype for Business," said John Cray, vice president of product management, Enghouse Interactive. "We are honored to team with Microsoft to support the collaboration needs of our customers."
"This milestone achievement brings a next-generation and gamification approach to call handling that enables enhanced productivity and collaboration," said James Skay, senior product marketing manager, Microsoft Skype for Business Developer Platform, Microsoft Corp. "We are excited to share this innovative breakthrough with both Microsoft Ignite attendees and the thousands of enterprises worldwide for which Skype for Business is the preferred call management system."
Posted by Veronica Silva Cusi, news correspondent
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About Enghouse Interactive:
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
Published: Friday, September 30, 2016