#contactcenterworld, @EpticaUK
Markham, ON, Canada, and Paris, France, Oct. 22, 2019 -- Enghouse Systems Limited (TSX:ENGH) announced it has acquired Eptica S.A. which is based in the Paris suburb of Boulogne, France.
Eptica is a provider of customer engagement software. Powered by artificial intelligence ("AI"), it enables businesses to make the customer experience a key link in their value chain.
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"Eptica provides an important entry point into the French market for organic and acquisitive expansion," said Steve Sadler, Chairman & CEO of Enghouse. "We are very pleased to welcome Eptica's customers and employees to the Enghouse Interactive organization."
"We are delighted to join Enghouse, and look forward to growing with access to Enghouse products and through acquisitions," said Olivier Njamfa, CEO of Eptica. "We can combine the Eptica product suite with the complementary Enghouse contact center product into an effective solution for this market."
#contactcenterworld, @EpticaUK
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca
About Eptica:
Eptica is a provider of e-crm software solutions enabling e-business orientated companies or companies who want to take full advantage of their web site, to create, develop and manage in real-time their relationships with their clients, suppliers or partners via the Internet.
About Enghouse Systems Limited:
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a large diverse enterprise software company through strategic acquisitions and managed growth. Enghouse shares are listed on the Toronto Stock Exchange (TSX: ESL).
Published: Thursday, October 24, 2019
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