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News : Enghouse Systems Acquires Eptica S.A.

#contactcenterworld, @EpticaUK

Markham, ON, Canada, and Paris, France, Oct. 22, 2019 -- Enghouse Systems Limited (TSX:ENGH) announced it has acquired Eptica S.A. which is based in the Paris suburb of Boulogne, France.

Eptica is a provider of customer engagement software. Powered by artificial intelligence ("AI"), it enables businesses to make the customer experience a key link in their value chain. 

"Eptica provides an important entry point into the French market for organic and acquisitive expansion," said Steve Sadler, Chairman & CEO of Enghouse. "We are very pleased to welcome Eptica's customers and employees to the Enghouse Interactive organization."

"We are delighted to join Enghouse, and look forward to growing with access to Enghouse products and through acquisitions," said Olivier Njamfa, CEO of Eptica. "We can combine the Eptica product suite with the complementary Enghouse contact center product into an effective solution for this market."

#contactcenterworld, @EpticaUK

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca


About Eptica:
Company LogoEptica is a provider of e-crm software solutions enabling e-business orientated companies or companies who want to take full advantage of their web site, to create, develop and manage in real-time their relationships with their clients, suppliers or partners via the Internet.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

About Enghouse Systems Limited:
Company LogoEnghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a large diverse enterprise software company through strategic acquisitions and managed growth. Enghouse shares are listed on the Toronto Stock Exchange (TSX: ESL).
Company RSS Feed   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Plan Training In Advance

Read today's tip or listen to it on podcast.

Published: Thursday, October 24, 2019

Printer Friendly Version Printer friendly version

2023 Buyers Guide Surveys

 
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Reminder
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Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:

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Pointel Survey360 is a closed-loop feedback solution designed for business users to create and manage surveys. It is equipped with the ability to capture and analyze data in real-time.

Survey360 provides a competitive edge that improves our customers' business strategy with actionable intelligence. In addition to the details in the surveys themselves, Survey360 enables users to generate interactive reports on demand even without the hassle of coding to interpret their customers' feedback and translate survey results into improvement recommendations.
 

About us - in 60 seconds!

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