#contactcenterworld, @Contict_nl

Almere 5 October 2022 -– Enreach, a European provider of converged contact solutions backed by independent investment firm Waterland Private Equity ("Waterland"), further strengthens its footprint in the Netherlands and Denmark, thereby continuing its long-term buy-&-build strategy. With the addition of Dutch ICT provider Contict B.V. ("Contict") and Danish service provider Datel ApS ("Datel"), Enreach enhances its position in these markets and adds more productivity expertise and solutions alongside increased scale in its voice and connectivity business. This opens up significant new synergies for both companies, particularly through operational integration and opportunities for cross-selling Enreach’s broad portfolio.

Contict, founded in 2006, is a full service ICT provider serving over 500 SMEs in the Northern and Eastern part of the Netherlands. The addition of Contict and Datel to Enreach will unlock new opportunities for customers across both countries, diversifying the available product suite including Enreach’s innovative portfolio of communications and collaboration solutions.

Converged contact solutions

The two acquisitions are a significant step in Enreach’s growth strategy to become a pan-European market leader in converged contact solutions. Instead of just delivering features, this approach enables Enreach to tap into an ecosystem of productivity tools that extend far beyond the features associated with unified communications (UC), and align far better with evolving customer needs.

"With a strong portfolio of companies selling cloud communications solutions, Enreach has added and successfully integrated IT specialised vendors over the last two years. This has given us a leading position in many of our European markets. We continue to see an accelerated convergence of IT and unified communications driven by increased remote working and adoption of cloud-based collaboration. These two acquisitions, which bring significant expertise and knowledge of successfully delivering integrated communications and IT solutions, are representative of our long-term buy-&-build strategy and strengthen our ability to serve the evolving needs of our customers. We are extremely pleased to welcome Contict and Datel to the group", says Stijn Nijhuis, CEO of Enreach.

"The latest two acquisitions are another positive step forward for Enreach, particularly in terms of the seamless integration of productivity solutions within the existing communications and collaboration products. With the recent add-on acquisitions, Enreach is consistently pursuing its strategy of expanding its client base across Europe and deepening its existing portfolio. This also further improves the quality of its services, with the client remaining the central aspect of its business model. Great and continuous steps towards European market leadership", says Dr. Carsten Rahlfs, Managing Partner at Waterland.

#contactcenterworld, @Contict_nl