News : Entrata Announces Expanded Leasing Center Headquarters
Lehi, UT, USA, Aug 20, 2015 -- Entrata, a real estate software company, announced the relocation of its Leasing Center™ headquarters to accommodate for its growth. The new location on the Novell Campus in Provo, Utah will allow Entrata to double the amount of leasing specialists working in its call center from 250 employees to 500 employees.
Backed by the Entrata Platform, the Leasing Center is a 24/7, bilingual management service established to help multifamily property management companies handle day-to-day leasing and office interactions--from answering resident inquiries and requests to assisting with prospect lead generation and lease execution.
The Leasing Center’s new layout offers open spaces, an interactive break room, specialized furniture and conference rooms designed to attract top talent and improve coaching between supervisors and leasing specialists.
"We’ve designed the space to better focus on our team so we are able to increasingly provide the excellent customer care our clients have come to expect from our leasing specialists," said Trevor Riley, vice president of the Leasing Center."
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In addition to the expansion, Entrata has also launched a work-at-home program in which leasing specialists can act as virtual leasing agents from the comfort of a home office.
"The new program and expansion provides significant opportunities to meet the growing demands of our clients while maintaining the utmost quality in customer service," said Riley.
To learn more about the Leasing Center, contact your sales representative or visit online.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Contact Center Newsletter
Founded in 2003, Entrata is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata® PaaS currently serves more than 20,000 apartment communities nationwide, including 34 of the NMHC Top 50 Largest Managers. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.
Published: Friday, August 21, 2015
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