News : Epicor Acquires Auto Care CRM Systems Provider MechanicNet
Austin, TX, USA, June 5, 2019 -- Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced that it has acquired MechanicNet Group, Inc. (MechanicNet), a provider of customer relationship management (CRM) and retention solutions for motor vehicle service businesses and their clients. The transaction closed on June 3. Financial terms of the agreement were not disclosed.
Headquartered in Pleasanton, Calif., MechanicNet is a provider in the development of web-based CRM tools and related solutions designed to help vehicle service businesses increase sales and enhance customer satisfaction and loyalty.
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"Service providers represent the auto care industry's ultimate connection with millions of consumers and businesses that rely on our products and services – and it is absolutely vital that we help these businesses continue to grow," said Scott Thompson, senior vice president, automotive and business services, Epicor. "MechanicNet is already playing an impressive role in supporting the growth of thousands of businesses across the U.S. and Canada. We are confident that with our ability to innovate and invest, we can make MechanicNet solutions even more valuable and compelling for service providers and their customers."
The acquisition will expand the Epicor portfolio of solutions for the vehicle service market.
"Together, Epicor and MechanicNet will provide a more complete end-to-end automotive aftermarket offering that helps customers manage their back office, shop operations and customer engagement. These automotive service business solutions help accelerate sales growth, improve productivity, and deliver superior customer loyalty experiences," Thompson concluded.
Posted by Veronica Silva Cusi, news correspondent
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Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth.
Published: Thursday, June 6, 2019