News : ePlus Recognized by Cisco
Herndon, VA, USA, June, 2, 2015 -- ePlus inc. announces that its subsidiary, ePlus Technology, inc., has achieved the Unified Contact Center Enterprise Authorized Technology Provider (ATP) status from Cisco. This designation recognizes ePlus as having fulfilled the training requirements and program prerequisites to sell, deploy, and support Cisco Unified Contact Center solutions targeted to the enterprise contact center marketplace.
"We're pleased to add another ATP designation to our list of Cisco credentials," said Jerry McIntosh, senior vice president of advanced technology solutions for ePlus Technology. "Cisco Unified Contact Center Enterprise enables us to help customers rapidly deploy a distributed contact center infrastructure with personalized self-service to callers and leverage business intelligence necessary to create more efficient workflows in their contact center."
Posted by Veronica Silva Cusi, news correspondent
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About ePlus Inc.:
ePlus is an engineering-centric solutions provider that helps organizations imagine, implement, and achieve more from their technology. Founded in 1990, ePlus has more than 975 associates serving commercial, state, municipal, and education customers nationally. The Company is headquartered at 13595 Dulles Technology Drive, Herndon, VA, 20171.
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Wednesday, June 3, 2015