Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

WORKFORCE MANAGEMENT

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

How To Enter the 2020 Members' Choice Awards - For Vendors

TRAINING IN CONTACT CENTERS

News : eSentire and Secure Infrastructure Provider Cyxtera Partner

#contactcenterworld, @eSentire, @Cryptzone

Las Vegas, NV & Cambridge, ON  August 8, 2018 -- eSentire, Inc., a pure-play Managed Detection and Response (MDR) provider, and Cyxtera Technologies, the secure infrastructure company, announced a strategic partnership to bring customers comprehensive security solutions designed to secure today’s modern hybrid IT environment.

The partnership combines eSentire’s 24x7 MDR with Cyxtera’s AppGate SDP zero-trust network offering, delivering prevention and detection capabilities across customers’ hybrid IT environments. The two companies will jointly go-to-market to maximize customer reach for this mid-sized enterprise offering.

Ring2 Dashboards & Wallboards Free Trial

"Digital transformation of our customers is accelerating the adoption of hybrid IT, fundamentally changing the enterprise perimeter and the methods required to secure it," said Kerry Bailey, eSentire CEO. "Cyxtera and eSentire share a common vision – that traditional security solutions and methods are challenged to secure the new highly distributed enterprise. With this partnership, our joint customers gain modern security solutions that were built specifically for modern hybrid IT environments that span prevention, protection, and detection and response capabilities. eSentire established and leads the MDR security category; our customers look for our continued innovation to help them operate securely now and into the future. Solutions like AppGate SDP deliver on our commitment to our customers and partners."

"Our analysts leverage the richest data sets available to make fast, informed decisions on behalf of our customers," said Bailey. "AppGate SDP enriches those toolsets with user behavior and access control data that extends our response capabilities."

"Organizations understand the need to modernize their security programs to keep up with transformative IT initiatives," said Manuel D. Medina, CEO of Cyxtera. "Cyxtera is committed to securing network access in a perimeter-less, hybrid environment. Our AppGate SDP solution combined with eSentire’s MDR services can significantly lower the risk of a security event. eSentire’s security analysts have the benefit of AppGate SDP’s fine-grained identity-centric access controls and dynamic policy enforcement – a quantum leap over outdated, static IP-based access control methods – so they can quickly detect and respond to threats."

#contactcenterworld, @eSentire, @Cryptzone


About eSentire, Inc.:
Company LogoeSentire® keeps mid-size organizations safe from constantly evolving cyber attacks that traditional security defenses simply can’t detect. eSentire combines people, process and technology to deliver an unmatched, premium level service that detects, remediates and communicates sophisticated cyber threats in real-time, 24/7.
Company RSS Feed   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

About Cyxtera:
Company LogoCryptzone provides solutions for Secure Access, Policy Compliance, Content Security and Endpoint Security.
Company RSS Feed   Company Facebook   Company Twitter   Company Profile Page

Today's Tip of the Day - A Welcome Call

Read today's tip or listen to it on podcast.

Published: Thursday, August 9, 2018

Printer Friendly Version Printer friendly version

2020 Buyers Guide Automation

 
1.) 
Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634
 
Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 7
 8575 
Share

Survey - Online Event

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =