News : Estonia Implements ASC’s Recording Solution for ESTER Radio Network
Hoesbach/Germany, April 4, 2016 -- ASC has implemented its communications recording solution, EVOIPneo, for the TETRA public safety network in Estonia. The network, known as ESTER, encompasses base stations and is used by police and rescue officers, border guards and emergency response staff.
SMIT (the Center of Information Technology and Development), needed a new communications recording solution when it upgraded from TETRA 5.5 to 6.0. TETRA is an important standard enabling radio communications among otherwise disparate systems.
Juergen Lasn, Leading Telecommunication Network Expert of SMIT, said, "ASC`s communications recording solution empowers our public safety agencies and makes them the equal of any nation in the European Union. Our dispatcher receive the best training possible, and our agents can focus on the situation at hand without worrying about the supporting infrastructure."
ASC also translated the user interface of EVOIPneo into Estonian and provided training for key personnel. The solution was installed to ensure continuity of service, and ASC provided ongoing customization and support.
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ASC is a worldwide software company with a variety of solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action. With subsidiaries in the United Kingdom, France, Switzerland, the United States, Brazil, Japan, Singapore and Dubai, as well as certified and vastly experienced distribution partners, ASC’s ambitious projects span more than 60 countries. Headquartered in Germany, ASC is a global player with an export quota of almost 70 percent and a worldwide service network.
Published: Monday, April 4, 2016