News : ethosIQ™ Honored With 2014 Channel Partners 360° Award
Winners were honored during an awards ceremony on Feb. 26 at the Spring 2014 Channel Partners Conference & Expo in Las Vegas. These winners will be featured in Channel Partners' March digital issue. The 2014 program was underwritten by AT&T.
"The response to last year's inaugural Channel Partners 360° awards has been overwhelmingly positive," said Khali Henderson,Editor-in-Chief of Channel Partners. "Unlike other programs that honor size and sales, this program recognizes the business value that partners are providing to their customers from holistic solutions." We are pleased to be able to honor twice as many solutions providers that are delivering on this promise in 2014."
"ethosIQ is about our customers customer. We service customers everywhere through best in class business processes, technology and people. ethosIQ measures our success through our customers success in delivering their branded level of customer experience efficiently and effectively," says Scott Walker, CEO of ethosIQ.
"To win the channel 360 award for this effort is truly a testament to the reality that customer experience matters and through innovation, passion and flawless execution, the industry responds," says Walker. " We thank our customers and our ethosIQ team members for helping us achieve this honor and for the recognition of the positive impact to the customer experience in some of the world’s leading companies."
To determine the winner of Channel Partners 360°, companies completed an application that asked them to demonstrate how they are addressing the convergence of IT and telecom services and how they are creating business value for their customers. Channel Partners editors and an expert panel evaluated and scored all applications to determine the Top 50 candidates that exemplify the Channel Partners 360° values.
Today's Tip of the Day - Running Multiple Contact Centers
More Editorial From ethosIQ, LLC
About ethosIQ, LLC:
Dating back to the year 2000, businesses from across industries and around the world have trusted ethosIQ to help them reduce call center costs and increase revenue streams while improving the customer experience. As a contact center systems integrator, ethosIQ blends our customer engagement products and services with market-leading software products to provide end-to-end solutions. All our partners are carefully chosen to ensure seamless integration, robust functionality, and exceptional cost of ownership. Some providers lock you into their products. Not ethosIQ. We listen, evaluate and then recommend. Our practitioners can turn your operation into a heroic center of excellence by optimizing the systems you have and providing the roadmap to your next generation contact center. If you need a super hero, borrow one of ours.
Published: Monday, March 17, 2014