Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : ethosIQ Launches Apps on New Genesys AppFoundry Online Marketplace
Houston, TX (PRWEB) Nov 6, 2015 -- ethosIQ announced the availability of two applications now featured on the Genesys AppFoundry, a newly introduced online marketplace from Genesys that provides customers with a single location for easier access to enterprise integrations, applications and services.
"We are excited to launch ethosIQ’s License Resource Manager and Customer Engagement Platform applications on the new Genesys AppFoundry," said Steven Langley, CTO of ethosIQ. "For years our company has represented the Genesys product line, and now with the creation of the AppFoundry, Genesys is able to help drive greater visibility for ethosIQ’s solutions, representing a more collaborative partnership between our companies."
ethosIQ’s two applications now featured on the AppFoundry are the company’s License Resource Manager and Customer Engagement Platform.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Tools, Providers, Culture
More Editorial From ethosIQ, LLC
About ethosIQ, LLC:
Dating back to the year 2000, businesses from across industries and around the world have trusted ethosIQ to help them reduce call center costs and increase revenue streams while improving the customer experience. As a contact center systems integrator, ethosIQ blends our customer engagement products and services with market-leading software products to provide end-to-end solutions. All our partners are carefully chosen to ensure seamless integration, robust functionality, and exceptional cost of ownership. Some providers lock you into their products. Not ethosIQ. We listen, evaluate and then recommend. Our practitioners can turn your operation into a heroic center of excellence by optimizing the systems you have and providing the roadmap to your next generation contact center. If you need a super hero, borrow one of ours.
Customer Experience is the heart of every business! Genesys, a provider of omni-channel customer engagement and contact center solutions can ensure you provide the best experience possible. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office, helping companies deliver fast and optimal levels of customer service with a highly personalized cross-channel customer experience. Genesys also prioritizes the flow of work to back office personnel resulting from any customer interaction, internal workflow or business application, optimizing the performance and satisfaction of customer-facing employees across the enterprise.
Published: Monday, November 9, 2015