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News : Etisalat UAE Opens SMB Dedicated Call Centre
Dec 15, 2014 -- UAE operator Etisalat announces the launch of its dedicated call centre to cater to the unique business needs of its small and medium-sized business (SMB) customers in the UAE.
Etisalat's call centre service will serve this segment by offering ICT services and support. Increased focus on promoting the SMB sector is expected to add new businesses in the UAE over the next three years. The dedicated call centre for SMBs is now in operation and is an extension to Etisalat's existing customer care team in the UAE.
Trained customer care professionals will offer SMBs specialised, round-the-clock technical support, ranging from general queries about business services to billing enquiries and service disruptions. In addition to Etisalat's dedicated call centre, SMBs can contact their account managers, channel partners or visit Business Centres located throughout the UAE for required service and support.
Posted by Veronica Silva Cusi, news correspondent
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Etisalat is a UAE-based telecommunications services provider, currently operating in 17 countries across Asia, the Middle East and Africa.
Published: Tuesday, December 16, 2014