
#contactcenterworld
Brussels, Belgium, Dec 17, 2020 - As we are approaching the end of the transition period on 1 January 2021, the Europe Direct Contact Centre (EDCC) – the EU's single phone number for citizens – will remain at the disposal of citizens, businesses and stakeholders to answer Brexit-related questions in all 24 official languages.
Questions related to the UK will be treated as a matter of priority. This is part and parcel of the EU's overall readiness for the end of the transition period. The Contact Centre is available via free phone from all Member States and the United Kingdom (00 800 6 7 8 9 10 11) and by webform.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.eureporter.co
About European Commission:The European Commission (EC) is the executive body of the European Union responsible for proposing legislation, implementing decisions, upholding the Union's treaties and day-to-day running of the EU.
Published: Monday, December 21, 2020
5.) | SalesMatch Ltd Contact Centre Behavioural Assessments SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world. - Reduces Agent Attrition - By selecting the right agent for the role - Increases Performance - By matching the character profile to the task - Reduces Time Off - A well matched profile to the role reduced work stress - Reduces Recruitment Costs - By early identification of the right candidates Putting the right person in the job role has become the key focus in the drive... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall